Host of Facility

LOCATION   
Bergamo, Italy
Full Time
Position Overview

We are seeking a dynamic and dedicated Host for our facility, who will ensure an exceptional, customised CIID experience and maintain seamless operational efficiency. This role is pivotal in managing the logistics and arrangements for guest faculty and visitors, overseeing the use of our magnificent newly renovated building, and creating a welcoming environment for everyone. The position is based in Bergamo, Italy, and is a full-time role.

Key Responsibilities
  • CIID Experience: Deliver a superb, personalised experience for all guests, students, and industry partners. Ensure a welcoming and engaging atmosphere that reflects our values and culture.
  • Facility Operations: Oversee the day-to-day operations of the facility, ensuring all spaces are utilised efficiently and maintained to high standards.
  • Logistics Coordination: Manage the booking and arrangements of transportation for guests and faculty to and from the airport, hotels, and lodging. Coordinate travel and accommodation needs for international visitors.
  • Event and Class Management: Understand the schedule and purpose of each room and space to effectively arrange classes, events, workshops, and guest visits. Ensure all logistical needs for events, classes, and corporate workshops are met.
  • Guest Relations: Act as the primary point of contact for all visiting guests, students, and faculty, ensuring they have a positive and memorable experience.
  • Building Management: Oversee the maintainence the newly renovated building, originally part of a monastery dating back to the year 1100, ensuring its historical charm is preserved while providing modern comforts and facilities.
  • Interaction Design: Leverage an understanding of interaction design to enhance the user experience within the facility.

Qualification
  • Educational Background: Degree in Hotel Management or a related field.
  • Experience: Previous experience in hospitality or facility management is beneficial, but not required. Candidates with the right mindset and eagerness to learn are encouraged to apply.
  • Language Skills: Fluency in English is essential. Proficiency in Italian is a plus.
  • Interpersonal Skills: A friendly and engaging personality, with the ability to make everyone feel welcome and valued.
  • Organisational Skills: Strong organisational abilities, with an eye for detail and the capability to manage multiple tasks simultaneously.
  • Interaction Design: Understanding of interaction design principles is beneficial.

Personal Attributes
  • Adaptability: Ability to cope with uncertainty and come up with creative solutions, especially during our first year of operation.
  • Interpersonal and Communication Skills: Exceptional interpersonal and communication skills.
  • Cultural Sensitivity: Respect for diverse cultural backgrounds and ability to collaborate positively in an international environment.
  • Proactive and Independent: Proactive and able to work independently.
  • Enthusiastic Customer Service: Enthusiastic about providing a high level of customer service.
  • Aligned Values: Passionate about creating a positive environment for students, students, and guests, and committed to our mission of educating interactive designers focused on sustainability and regeneration.

Why Join Us

You will be a key member of our small, dedicated team, contributing to the vibrant and inspiring environment of our facility. You will work in a stunning, historically significant building that has been thoughtfully renovated to meet contemporary needs. This is a hands-on role where your efforts will directly impact the experience of everyone who steps through our doors.If you are passionate about hospitality, have a knack for logistics, and thrive in a dynamic setting, we would love to meet you! Join us in our mission to educate and develop interactive designers, support innovation, and create sustainable and regenerative solutions for our society and planet.

Apply Now

Send your Resumé, cover letter and LinkedIn profile (if you have one) to r.iwata@ciid.dk