Yanna Vogiazou is an independent service designer & design researcher with over 15 years of experience. Her professional journey started as an interaction designer, working on the very first smartphones (T-Mobile/ Deutsche Telekom), connected home environments (Samsung), TV (Ubuntu) and on gestural interactions with large data visualisations. Engaging with the complexity of service design was a natural progression, as she developed her practice of service innovation across multiple industries: construction, manufacturing, travel, insurance and healthcare.

 Within service design, her focus has shifted towards social and environmental impact. Yanna has led design innovation projects for climate change resilience, humanitarian aid, conservation and positive behaviour change. She has carried out fieldwork in the Global South and co-designed transformative services for INGOs and social enterprises, including the Rainforest Alliance, the Airbel Impact Lab of the International Rescue Committee (IRC) and Médecins Sans Frontières (MSF).

 Yanna holds a PhD in human-computer interaction from the Open University in the UK. She taught Interaction Design at Goldsmiths College in London and Service Design at IED & at Elisava in Barcelona.

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