Every person has a story to tell.
Story Bridge is an immersive experience and service which reimagines the immigration bureaucracy encounter. It is built for foreign workers applying for residence permits in Bergamo and for the officials who review their cases and decide their document status.
Before applying in permit sanctioning offices like municipalities, the applicant shares her story with a mediator , in a calm space modeled on the work of existing unions and non-government organisations in Italy. That story transforms into an inspiring visual life-path, linked to her documents. At the municipal office, the visual appears in real time on the table at which conversations take place.
The visual becomes a catalyst for discussions about past, hopes for the future, challenges and dreams of immigrants. Without replacing any paperwork, Story Bridge turns a cold transaction into a moment of being seen as a person, not just a case file number.
